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Field Service CoordinatorPosted by: Beckman CoulterPosted date: Jan-24-2012
Location: Indianapolis, Indiana
Job Description:
The Field Service organization ensures that critical equipment in hospitals, doctor´s offices and research institutes across the country are serviced and maintained in an efficient manner.
Responsibilities:
· As a Field Service Coordinator you support the engineers in the field with scheduling preventative maintenance.
· Receiving and prioritizing client’s service requests.
· Assisting with inventory management and guaranteeing service compliance.
Qualifications:
· 3-5 years of call center/coordination experience or a recent college graduate with a Bachelors degree.
· Proven ability to learn new computer systems and to multitask.
· Must have excellent communication and persuasion skills.
· Must thrive in an ever changing team environment while maintaining a strong customer service focus.
· Must be willing to work an 8 hour shift between 7:00am and 8:00pm and rotating holidays.
Apply online at:
Company Description:
Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing. Our diagnostic systems are found in hospitals and other critical care settings around the world and produce information used by physicians to diagnose disease, make treatment decisions and monitor patients. Instruments for life science research are used by scientists as they study complex biological problems including the causes of disease, identify new therapies, and test new drugs. Our customers include hospitals, physicians' offices, diagnostic reference laboratories, pharmaceutical and biotechnology companies, universities, medical schools and research institutions. In fact, Beckman Coulter has more than 200,000 clinical and research instrument systems operating in laboratories around the world.
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